Direct ShotWe're here to help.
Most answers are below. If you're still stuck, email us — we read every message.
Three taps from camera to cloud.
Open the camera and shoot
Open the Direct Shot camera and take your shot.
Pick your destination
Choose where it goes across iCloud, Google Drive, or Dropbox.
It's filed automatically
It uploads to that folder — never the Camera Roll.
Good questions, answered.
If something's not working.
The camera or microphone won't open
Direct Shot needs Camera and Microphone access. Open the iOS Settings app → Direct Shot, and make sure both are enabled.
My upload is stuck
iCloud uploads resume automatically when you're back online. Google Drive and Dropbox require an active internet connection.
I can't connect Google Drive or Dropbox
These are unlocked with the optional in-app purchase. After purchasing, connect each service from Settings inside the app. Use Restore Purchase if you've already bought it on another device.
Setting up a widget
Add the Direct Shot widget from your Home or Lock Screen. It shows your current destination and launches the camera in one tap.
Smart file names aren't appearing
Smart names need iOS 27 or iPadOS 27, on an iPhone or iPad that supports Apple Intelligence. Open Settings inside Direct Shot and read the note under Smart File Names: it tells you exactly what's missing, whether that's switching Apple Intelligence on, waiting for it to finish downloading, or updating iOS.
Changing photo or video quality
Open Settings inside Direct Shot to adjust format and file size for your device's camera.